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FAQ

What are your box office hours?
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Non-Event Days
Mon - Fri 12pm - 5pm

Event Days
12noon - until the main act takes the stage

The box office may be open additional hours for special events or on sales. Please contact the information line for specific details.

There is a $5.00 service charge added to each ticket purchased at the Box Office.

What Types of Payment are accepted for ticket purchases?
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Cash, American Express, Discover, MasterCard and Visa. Credit card holder must present a valid matching photo ID for all purchases made in person. The name on the ID must match the name on the credit card used.

My tickets are at will-call, how do I pick them up?
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Customers may pick up tickets day of show with a valid photo ID and the credit card used for purchase. The name on the ID must match the name on the credit card used to purchase tickets.

This is an accessible venue. Space is limited and is based on a first come, first served basis.

What are the General Rules?
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NO Professional cameras (small digital cameras without detachable lenses allowed, check with venue day of show for exceptions).

NO alcohol
NO outside food
NO cans
NO bottles
NO laser pointers
NO pens or markers
NO weapons of any kind
NO Studded belts, jewelry or accessories allowed
Guests are subject to bag searches and various levels of screening, subject to artist or management discretion upon entry.

Tailgating, open alcoholic beverages, open fires and the selling of merchandise are not permitted in the parking garage.

Do you have an ATM?
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ATMs are available in the venue and located in the lobby area.

Can you smoke in the theater?
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No smoking is allowed inside the theater. Exterior areas are available for those who do smoke.

Do you sell food and drinks?
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Beer, wine and liquor are available to patrons 21 and up, with a valid Texas photo ID. No alcohol can be carried outside the venue except to the designated smoking patio. Several different types of food are available, ranging from hamburgers to salads.

Can I bring my child to the theater?
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All ages are welcome, unless otherwise stated. Please check with the venue.

Everyone needs a ticket to enter.

Are Season Tickets available?
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YES! Click HERE for more info.

How do I get VIP perks for the show I'm going to?
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Click HERE or Email RMCEVENT@livenation.com for more info.

Where do I park?
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FAQ

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